In this episode, we immerse ourselves in the world of investigative interviewing and the critical nuances of building rapport and gathering evidence with James Harris. From a firm handshake to the strategic use of evidence, we dissect the elements that shape successful investigations and conversations.
By listening in, we uncover the key principles of empathy, ethical questioning, and the investigative mindset that can transform how we approach conversations and interviews. Join us in discovering the art of communication that transcends boundaries and fosters understanding in every interaction.
Timestamps:
- (00:00) Introducing James Harris.
- (05:09) "Professional curiosity and ABCs of investigation"
- (14:07) Professional curiosity fosters active, open-minded listening.
- (18:03) Wide range of questioning impacts communication significantly.
- (25:41) Encourage story-telling and avoid leading questions.
- (29:56) Cost benefit analysis of telling the truth.
- (35:36) Interviews are recorded, but biases may exist.
- (40:59) Seeking admissions with strong evidence during interviews.
- (47:35) Active listening builds rapport and trust quickly.
- (49:09) Shaking hands as a form of interaction.
- (57:11) Investigating from an omniscient perspective, overcoming initial resistance.
- (58:50) Strict laws protect vulnerable witnesses during interviews.
- (01:07:21) Visitcertifiedinterviewer.com for training and resources.
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