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Description

KPIs for Each Responsibility Centre increases the power of Responsibility Accounting.  Numbers are our best business friend, moreover, KPIs are our best buddies.

Managing a business comes with many responsibilities, including

As a business owner, understanding KPIs for each Responsibility Centre is crucial.  For example, here are three essential KPIs for each responsibility center.

Cost Centre 

Example 1: Cost Reduction Percentage

This measures the percentage of cost reduction compared to the previous year. Calculate it by subtracting the current year's total cost from the previous year's total cost and dividing by the previous year's total cost.

Example 2: Budget Variance

This variance compares the actual cost with the budgeted cost. Calculate it by subtracting the budgeted cost from the actual cost and dividing by the budgeted cost.

Example 3: Employee Productivity

Here we are looking at employee productivity measures the output per employee. Calculate this by dividing the total output by the number of employees.

Revenue Centre 

Example 1: Revenue Growth Rate

This measures the percentage increase or decrease in revenue over a period of time. Calculate this by subtracting the previous period's revenue from the current period's revenue, finally divide it by the previous period's revenue.

Example 2: Sales Conversion Rate

This measures the percentage of customers who make a purchase. Calculate this by dividing the number of customers who make a purchase by the total number of customers.

Example 3: Customer Acquisition Cost

This measures the cost of acquiring a new customer. Calculate this by dividing the total cost of acquisition by the number of new customers.

Profit Centre 

Example 1: Gross Profit Margin

This measures the percentage of revenue that remains after deducting the cost of goods sold. It is calculated by subtracting the cost of goods sold from total revenue and dividing by total revenue.

Example 2: Operating Profit Margin

This measures the percentage of revenue that remains after deducting operating expenses. Calculate this by subtracting operating expenses from total revenue and dividing by total revenue.

Example 3: Operating Expenses to Sales

This measures the percentage of revenue spent on operating expenses. Calculate this by dividing operating expenses by total revenue.

Investment Centre 

Example 1: Return on Investment (ROI)

This measures the profitability of your investment. Calculate this by dividing the profit of an investment by the cost of the investment.

Example 2: Cash Conversion Cycle

This measures the time it takes to convert inventory into cash.  Calculate it by adding the days of inventory outstanding and the days of sales outstanding, finally subtract the figure for payable days .

Example 3: Residual Income

This measures the profit earned above the required return on investment. Calculate this by subtracting the required return on investment from the actual profit

Conclusion

Responsibility Center Key Performance Indicators are a vital part of your...