Takeaways:
- In today's world, we trust local businesses more than big institutions, like Congress.
- Around 70% of Americans trust small businesses, a big win for your neighborhood diner!
- It's not that we distrust institutions completely; we trust the people who deliver.
- We crave reliability from everyday folks rather than heroes in shiny capes or suits.
- Trust is shifting from institutions to individuals who show up and do the job right.
- We want honesty and accountability, not grand gestures or empty promises from leaders.
Links referenced in this episode: