Customers will never love a company until the employees love it first. - Simon Sinek
For many companies, their mission, vision, and values are nice things to write on the wall to let customers know their business has direction and culture. But if your team members don’t believe in them—or even remember them—how will your clients?
In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, walks through key questions you should answer to write more impactful and memorable mission, vision, and value statements. Listen in for strategic action items you can implement today to refresh and refine the foundational ideas that drive your business and its people.
In this episode, you’ll learn:
Things to listen for:
[3:26] Why mission, vision, and values are more than “nice-to-haves”
[5:24] How to refresh your vision
[8:42] How to refresh your mission
[16:00] How to refresh your values
[18:57] Selecting a handful of company values
Resources:
Connect with the Guest:
Connect with the Host & Floyd Coaching: