In this episode, host Matt Gjertsen sits down with Alexis Gonzales-Black, a partner and design practice lead at August Public. Alexis delves into the crucial topic of trust within organizations, highlighting the essential elements of trust: care, authenticity, reliability, and capability. She emphasizes the importance of transparent communication and the practice of "candid comms" to build trust within teams. Alexis shares practical insights for new managers to navigate trust issues and create a culture of open communication and accountability. Tune in to learn how to foster trust in your team and organization for lasting, positive change.