In this episode of the Best Instructional Design Practices for Retail Training Podcast, we cover essential instructional design strategies tailored for retail:
- Align Training with Retail Goals: Focus on improving customer service, product knowledge, and sales skills with clear objectives.
- Blended Learning & Microlearning: Combine digital resources with on-the-job practice and short, focused lessons.
- Interactive & Practical Elements: Reinforce learning with role-plays, gamification, and real-world scenarios.
- Learner-Centered Design: Tailor training for specific roles, use mobile access, and adapt to learning preferences.
- Link to Business Goals: Align training with measurable outcomes like increased sales and customer satisfaction.
