Lauren Hong, founder and CEO of Out and About Communications, shares her journey from being a teaching assistant in South Korea to starting her own marketing company. She emphasizes the importance of taking action and gaining experience to discover what you truly enjoy and want to pursue. Lauren also discusses the mindset of entrepreneurship, the need for delegation and letting go of control, and the shift in focus from day-to-day tasks to long-term strategy as a business grows. The conversation explores the importance of clarity in communication and leadership. Clarity is seen as a powerful tool that drives speed, power, and currency in an organization. It is essential for morale, understanding, and alignment within teams. The conversation also highlights the need for leaders to be transparent about their mistakes and struggles, as this builds trust and encourages a culture of responsibility and learning. The guest shares a turning point in her business when she realized the opportunity in the financial services market and focused her efforts in that direction. The conversation concludes with a discussion on the role of AI in the future and the importance of human skills and trust in a technology-driven world.
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