“Processes create a predictable outcome.”
In this solo episode, I discuss the power of S.W.E.T. “Same way every time” to propel you and your team to the next level of success through delighting clients and customers every single time. We’re all busy, but are you being EFFICIENT?
If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.
Highlights -
00:20 - S.W.E.T. - Same Way Every Time
01:00 - The Team Role Exercise
03:30 - How are you TRACKING your tasks and follow-up
04:45 - The details make the difference, for you AND your team
05:25 - Pilots utilize S.W.E.T.
08:20 - Delivering a WOW experience
“People don’t notice what you’re doing, they just notice the outcome.”
Go to LoanTeamTraining.com to sign your team up for a class today!
