AI and automation have become game changers across every industry. No matter what you do for a career, you're going to need to figure out how to introduce their capabilities or find yourself falling behind those that can. This week, I'll take a look at some of the things you can do to integrate AI into your normal workflows.
Before we look at the capabilities of AI, let's talk about data privacy. Unless the company you work for is paying for the enterprise version of whatever AI you are using, you should only submit information that is deemed public. If there is any question about whether you should submit the information to the AI tools, you should consult the appropriate departments at your company. There are many example instances where company secrets were leaked by someone unfamiliar with how these AI services worked. Don't let that be you.
The other key thing that you need to be aware of when it comes to AI is the concept of hallucinations. In terms of AI, a hallucination is when the AI generates something that seems plausible but may not be factually correct. This stems from the basis of how these AIs work. When an AI generates an answer, it is just putting words together based on the likelihood that they would appear in that order. While this often leads to useful information, it can occasionally generate incorrect information. You should not implicitly trust the results of the AI without some level of verification.
In spite of all of that, AIs are still a valuable tool across many different roles.
Researching. One of the best uses of an AI chatbot is to be able to ask simple questions and receive in-dept responses. When using a traditional search engine, you likely have to look across multiple entries in the result to glean the information that is provided by a single chatbot query. And the real power comes when you ask deeper or clarifying questions about aspects of the response; it's this interactive chat capability that makes the AI really shine. Just be aware that if you do use a chatbot for research, you should also tell it to cite sources to make it easier to validate that the information comes from a credible source and reduce the chances of falling for hallucinations.
Summarizing. If any part of your job involves reading lengthy websites or large online documents, there are AIs that can summarize those contents for you. Once the summary has been created, you can even ask follow-up questions about the document to dive deeper into specific aspects that most interest you. This doesn't replace the need to read them, but it can help you prioritize which portions to read in depth or which provides the information you might be looking for.
Transcribing and Meeting Notes. There are specialized AIs that can extract information from a recording. They can create a transcript including identifying unique speakers. Additionally, they can summarize and provide meeting notes and summaries including calling out action items that were identified as part of the meeting. Some AIs even provide insights into how you sounded during the...
