Connect with Mike Murdock
Email: MDOCK50@gmail.com
LinkedIn: https://www.linkedin.com/in/golfer53/
Lisa Ryan: Hey, it's Lisa Ryan. Welcome to the Manufacturers' Network Podcast. I'm excited to introduce our guest today Mike Murdock. Mike is the President of M2 Collaborative Solutions. He has 38 plus years of manufacturing operations and vendor supplier optimization experience. In addition, he works with cross-functional teams internally and externally.
Mike works directly with key strategic vendors that support their daily manufacturing needs and requirements. Mike, welcome to the show.
Mike Murdock: Hey, Lisa. I appreciate the opportunity to be a part of your show and share my experiences. Just briefly, for 38 plus years, I worked for General Mills. My first 27 years focused on the day-to-day manufacturing of multiple products. General Mills owns plants in Cedar Rapids, Iowa. In July, the plant I retired from generated $2.4 billion worth of revenue a year.
General Mills is roughly a 17 and a half to $18 billion company, so that's a good chunk of revenue coming out of Cedar Rapids. For the last 12 years, I have had a unique role where I focused on working with our key strategic vendors that provided materials, ingredients, and services to the Cedar Rapids facility and our supply chain. I worked in North America, and I did some global initiatives that helped our supply chain with our key vendors.
Lisa Ryan: I know that that vendor or supplier relationship is where you put your focus, and it also got you through some tough times and these last couple of years with the pandemic. Please share with us some examples of where you saw that partnering with the people giving you the ingredients and supplies makes a difference and creates a win-win for everybody.
Mike Murdock: So, as we are all aware, our world is turned upside down. In March of 2020, the norm was no longer how the business would operate. Nobody knew how long because the pandemic was new to all of us. We didn't know what to expect. But the thing that was refreshing and encouraging for not just me but our General Mills supply chain was those key strategic vendors. I had spent years working with them to lay the foundation and build that trust in our working relationship. I wanted to have uncomfortable conversations, be very fluid, and be nonjudgmental.
It allowed us to get opportunities and issues in front of us in a non-threatening way. So what took place as the pandemic started to hit in the March/April timeframe.
We had these strategic vendors that I had been working with for years. They reached out to me via phone calls and emails. They let me know that General Mills is a top-three priority for them. They said we would do all we could to ensure your supply chain was not disrupted. That was very reassuring.
Knowing that there were many unknowns in front of all of us now. Having that confidence and reassurance from these key vendors that we're dead in the water without their work. We can't make finished products that go out to the consumers. It allowed us to move forward with confidence, believing that we would have the materials and ingredients to make our finished product. Keep in mind that I'm talking about Cheerios, Wheaties, Lucky Charms, Betty Crocker Frosting, Betty Crocker fruit snacks, Nature Valley granola bars - I could go on and on and talk about all the different products in the General Mills portfolio.
Think about how many empty shelves there were when you first went to the grocery stores early on in that pandemic. It was hard to understand, but it wasn't very long into the pandemic that some of those things you purchased regularly weren't on the shelves. They were not available.
Lisa Ryan: Well, let's think about the vendors you