Matt Fanslow shares his frustrating experience with Facebook and its lack of customer support. On October 2nd he encountered issues with his account being hacked, password resets, and changing email accounts. Matt expresses disappointment in Facebook's lack of support and contrasts it with other platforms like Google and Amazon. He also emphasizes the importance of two-factor authentication and shares his surprise at discovering vulnerabilities that hackers can exploit.
Show Notes with Timestamps:
- The background of the Facebook account (00:00:12)
- The usefulness of Facebook groups (00:03:18)
- Issues with Facebook account security (00:04:25) Facebook account being hacked multiple times and the challenges faced in trying to regain access to account.
- Loss of Facebook account and data (00:09:51) The complete loss of their Facebook account and all the posts, comments, and valuable information associated with it.
- Facebook's lack of support (00:10:51) The frustration with the lack of effective support from Facebook, despite the platform making money off its users.
- The dangers of accidental downloads and email vulnerabilities (00:16:51) How hackers can gain access to your computer through accidental downloads and vulnerable email settings.
- Tips for protecting your computer and multiple device usage (00:19:56) Advice on being cautious with downloads, using antivirus programs, and having separate devices for different purposes to enhance security.
Thanks to our Partner, NAPA Autotech napaautotech.com
Email Matt: mattfanslowpodcast@gmail.com
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