Nic and Tarina are nearly ready for Christmas—especially Tarina, who loves both receiving and giving presents. Nic shares about his latest return trip home and how he got a splinter from a Starbucks stir stick. And they shout out to Chris who loves the podcast.
In this episode, they talk about conflict: the difference between venting and complaining. Venting is relieving pressure—getting something off your chest. Complaining is expecting a fix. Conflict happens is when someone is venting and we think they are complaining or the opposite.
When you complain it is because you want something fixed. Tarina often complains—like about how her computer isn’t working right. When you vent it’s because you want to be heard. Nic often vents—he just needs to Tarina listen about the ache in his shoulder.
Together they discover that Nic is more people focused and Tarina is more task focused. This influences how they each approach venting versus complaining. Tarina wants things fixed and Nic will listen to discover.
As Nic and Tarina wisely observe our job is to listen without judgment. This doesn’t erase tension in the moment but can lead to better and more caring resolutions.
If you enjoy Nic and Tarina’s podcast and get something from listening to “all this Nic Bittle Crap,” please hit the like button, share it with a friend, or both. Your recommendation goes a long way in helping us reach more people.
Also if you have questions that you want Nic and Tarina to answer, email them at info@nicbittle.com.
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