Tobacco Motorwear is constantly delivering quality products, and providing amazing service to their customers. Check them out here.
In this episode we talk about
- The importance of customer success
- Building a community by giving it a name, Tobacco Motowear has built the Buildr community and even started a podcast with the same name.
- Building all this goodwill proactively (hopefully) outweighs dissatisfaction
- Keeping customers who care engaged with your growth.
Mentioned in this episode:
Triple Whale - Whale Mail
