In this episode of the Psych in Business podcast, your host, Dr. Ernest Wayde, discusses the basics of effective communication in the context of business and organizations. Dr. Wayde emphasizes the interconnection between active listening and verbal communication, highlighting that communication styles are crucial in understanding interactions.
Dr. Wayde delves into foundational behavioral skills essential for effective communication. He stresses the importance of active listening, encouraging listeners to offer undivided attention and clear motives to ensure meaningful conversations. Creating a psychologically safe environment is paramount, fostering mutual respect and purpose among participants. Managing emotions, both one's own and those of others, is crucial for maintaining composure during intense discussions.
The episode emphasizes the significance of being clear, concise, and direct in communication, especially when delivering difficult messages. Dr. Wayde highlights the impact of tone and advocates for using emotional connections, such as storytelling, to influence others persuasively. He emphasizes the value of seeking feedback as a tool for self-improvement, underlining that feedback is invaluable for refining one's communication style and message.
Listeners are encouraged to introspectively analyze their motives in their interactions and share them openly, fostering a shared understanding among participants. Dr. Wayde leaves the audience with practical insights, urging them to implement these foundational skills in their everyday conversations.
You can visit his business website at: https://www.waydeconsulting.com/
