Jared shares an experience trying to navigate a heated conversation between two coworkers a decade older than him.
Austin talks about the importance of apologizing first in an argument.
How do YOU handle conversations when emotions are strong and the stakes are high?
This month’s homework: Read the book Crucial Conversations by Kerry Patterson et al., and have the courage to embrace crucial conversations.
Don’t run away from a conversation that makes you uncomfortable. Approach the conversation courageously, seek understanding, and you will be surprised by the gold that lies behind the dragon.
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