Rob answers questions about best practices for contracts and MSAs for managed services providers. Robert Scott is the managing partner of Scott & Scott LLP, a technology law firm that offers MSP Contracts-as-a-Service.
Learn more about Robert Scott:
https://scottandscottllp.com
The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP.
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CHAPTERS
(00:00) Intro
(02:41) Contract Red Flags
(06:28) Liability & Third Party Tools
(12:12) MSA + Statement Of Work
(15:52) Contracts-as-a-Service
(22:21) Pricing
(27:20) Customer Satisfaction
(30:17) Contact Info
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