In our SaaS Fuel™ Founder Episode this week, Jeff sits down with Richard Palarea. Richard co-founded Kermit after nearly 30 years at the helm of PA & Associates, a national leader in transportation spend management. His experience in negotiation, bidder relations, application design and development, marketing, and all aspects of business management prepared him well for his current role. His passion for the transformative power of collaborative, cloud-based, and mobile technologies in business makes him particularly well-suited to lead the Kermit team.
Richard emphasizes the importance of back-end services to keep the software sticky and build reliance upon it. Jeff and Richard explore a variety of topics, including being resourceful and innovative in turbulent markets, controlling one's own destiny as a solo entrepreneur, negotiating contracts for large partial shippers, and the vital role of mentors in achieving success. Whether you're an entrepreneur, healthcare professional, or simply interested in the latest developments in mobile technology, you won't want to miss this episode of SaaS Fuel!
00:00:00 Healthcare System Struggles With Staffing And Budget Issues
00:01:34 The Significance Of Toothpicks In Symbolizing Resourcefulness And Innovation
00:06:18 Introducing Kermit: Using Automation To Reduce Healthcare Costs
00:08:04 Entrepreneur Uses Technology To Calculate Savings For Customers While Attorney Brings In New Opportunity For Medical Device Repair
00:14:41 Creating Loyalty Through Software And A Diverse Skillset
00:16:45 Business Sale And Technological Background
00:19:59 Revolutionary Invoice Automation App
00:23:53 The Competence Of Surgeons In The United States In Specific Categories.
00:25:01 Kermit Enables Real-time Supply Chain Visibility In Healthcare Operations.
00:29:54 Adapting To Pandemic Challenges In The Medical Industry00:32:50 The Power Of Networking For Leaders In Similar Industries
00:36:12 The Importance Of Sharing Experiences And Knowledge Beyond Just Revenue.
00:39:30 The Importance Of Collaboration In Enterprise Level
00:41:22 Using The Culture Index Tool For Recruitment Planning
00:45:08 HR Complexities And Benefits Of Working In A Flexible Business
00:46:18 Healing The Hospital Podcast Features Thought Leaders And Change Agents
"If you could spare just two minutes of your time, the accuracy of the information presented could be a game-changer." - 00:43:30 Richard Palarea
"Facilitating their success by removing barriers and fostering a productive environment fueled by their passion for the work, rather than a mere dependency on a paycheck.” - 00:29:34 Richard Palarea
“I know there's an old proverb or adage that says if you wanna go fast go alone if you wanna go further go with others and I had to really kind of stop and embrace that and it was very meaningful you know for me and where I am today." - 00:39:45 Richard Palarea
“It's sharing the experience, not providing the advice. People receive advice differently.” - 00:33:45 Richard Palarea
