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From sweeping trucks at 15 to helping build companies worth hundreds of millions, Tom Howard shows what it really takes to grow a serious home services business.
Adrian Fadini connects with Tom Howard from ServiceTitan to lay it all out.
Tom tells his story from the yard to the boardroom, how a life-altering misdiagnosis reshaped his priorities, and why knowing your numbers is the real leverage point in any plumbing, electrical, or HVAC business. He shares what he has learned across 20 plus acquisitions, how to think about exits long before you sell, and why clear pricing and incentives change everything for your team and your customers.
When you truly understand your numbers and build with an exit mindset, you get more control, more options, and a business that serves your life instead of trapping you.
You’ll learn:
In this episode:
01:00 Meet Tom Howard and his origin story
05:00 Why trades beat finance and why numbers matter so much
10:00 Killing the “that will not work in my market” story and planning your exit
16:00 Acquisitions, Fetch-a-Tech, and building 100M plus businesses
25:00 ServiceTitan, community, and pricing mindset
35:00 Incentives, autonomy, and leading strong teams
40:00 Goals, responsibility, and building a legacy that lasts
Follow TradesFormation
https://link.me/trades_formation
https://tradesformation.com.au/
Connect with Tom Howard
Website: https://www.howarddeals.com | https://www.servicetitan.com
