371: How to overcome objections in case acceptance

Description

When it comes to objections, the thing we have to realise as dental practitioners, is that they will happen. We simply need to have the skills and a process for handling that objection within our case acceptance.

In this episode, Dr. Jesse describes the 5 typical objections we hear and then reveals 4 specific techniques to handle any objection. Objections are often questions, an opportunity for us to delve deeper and truly help.

Ensure to register for our Advanced Treatment Coordination for Dental Practices workshop - 26 August - Zoom/online. One fee for the whole practice.

www.SavvyDentist.com/treatment-coordinator

In this episode we discuss:

[4:21] - There is a group of people that just need a lot of answers before they can make a decision.
[5:28] - Objections come in 5 categories - Dr. Jesse explains all 5 categories.
[7:48] - Using the 4 types of objection handling techniques.
[13:33] - How to deal with the “I can’t afford it” objection.

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Description

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