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In this episode of The Spotlight, Wes Horbatuck interviews Justin Demola, the president of Lenders One, discussing the cooperative’s 25-year journey, its evolution, and the value it provides to its members. They explore the changing member profile, innovations in services, and the importance of community in the mortgage industry. Justin emphasizes the need for streamlined processes to enhance borrower experiences and reduce costs, while also highlighting the cooperative’s commitment to education and member engagement.