Today’s guest describes herself as a natural wordsmith who loves creating content focussed on customer engagement.
She’s co-director of customer experience marketing agency, Fresh Nous in Worcester
And you may remember her business partner Luara Dupont was on episode 4 – after the recording, Laura enthusiastically told me “you should get Celia on here, she’d be great!”
I also remembered her presentation at an online networking event last year as being one of the most fun and engaging presentations – which, as we’ve all got to know over the last 12 months, is no easy task over Zoom!
