>

Academy Panel:

Maryann Croce of Croce Transmissions in Norwalk, CT and a former banker. Along with her husband Tony they own the shop they purchased 17 years ago. Their 4 bays, 4 techs and one service advisor shop is successful because as husband and wife Maryanne and Tony work at their roles and have abundant trust in each other. Maryanne is also a member of Women in Auto Care. (023)

Dave Kusa Established, Autotrend Diagnostics in 1989 and is in Campbell, California. (San Francisco Bay Area) Dave is an AAA-approved auto repair facility that provides general maintenance services for foreign and domestic vehicles.  Dave is president of ASCCA, the California Shop Association.

Dave works hard building customer relations and home town value in a city of 2.5 million people. Listen to his episode: 127 and Town Hall LIVE on Concierge Service and Car Care Clinics for Women.

Doug Callaghan from  Vics Service Centre in Wainright Alberta.  Doug won the prestigious ACE (Automotive Career & Education) Award in the small (under 50 employees) category. This award recognizes automotive aftermarket industry companies truly dedicated to investing in the growth of their employee’s knowledge and skills and offering professional development and career opportunities. He was honored at Auto Care Association’s Fall Leadership Days in Washington, D.C., Sept. 8, 2016.

Doug, in episode 49, shares the monumental transformation his company has gone through from training, culture, leadership, new hiring, digital vehicle inspections