The keys to preventing and dealing with conflict or other uncomfortable situations.
Identify your communication style, and why it might be holding you back
Exactly how much eye contact to use for emotional connection
One acronym to substantially improve your conversations
How to “hear” people’s emotions and make people trust you
Defusing conflict and tough situations
How to say no and assert yourself to anyone
An ancient Greek persuasion technique that works in any situation
Read people like a book – their emotions, feelings, and thoughts!
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