Description

Founder, author, speaker, and brand strategist Maria Ross shares how you and your business can show up with empathy and a growth mindset, to pivot with spot-on messaging during challenging times.

Summary: Empathy in Business

Founder, author, speaker, and brand strategist Maria Ross shares how you and your business can show up with empathy and a growth mindset, to pivot with spot-on messaging during challenging times.

• Learn about the intersection of empathy, business, and the current health and economic crisis
• Why showing up will help you be remembered later
• How a growth mindset benefits business owners
• Learn things you need to stop — and start — doing to be successful right now
• How to pivot and adapt your message based on your customer avatar (and what people are saying)

Words of Wisdom

Young people like the brands that are caring more about their employees and their customers and putting out communications about that, so we’re going to start to see spending patterns follow this mindset of compassion, empathy, and community. — Maria Ross, Brand Marketing Strategist

Resources Mentioned

• Maria also appeared on Why Empathy is your Business Edge with Maria Ross

Connect with Our Guest

• Red Slice website
• LinkedIn
• Instagram
• Twitter
• Facebook

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