Susan and her siblings supported their parents as they aged. When the time came to access formal support, Susan discovered how confusing the process was and how long it took to get services.
Susan discusses what she noticed between the two different assessment services and the outcomes. When it was time to sign up with a package provider, Susan researched the management option that suited her best.
She talks about her journey and what she learned along the way. She realised that in not understanding the system, her parents waited longer for help.
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Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business.
Our story started as one of supporting
