For every bold AI vision from a CEO, there's a COO thinking: “That's not happening on your timeline.” Zero100’s new survey reveals the scale of the disconnect: 83% of COOs see a significant gap between what’s being promised and what’s operationally feasible. But COOs aren't skeptics – they’re realists who know what execution actually takes. Chief Research Officer Kevin O’Marah and VP, Research & Advisory Services Lauren Acoba reveal how top COOs are bridging the gap: targeting specific workflows, building on existing tech stacks, and playing the long game while delivering near-term wins.
