Description

This week, Adam has a crank theory. But it's based in experience!

As we progress in our careers, we go from "unwritten but self-imposed" rules ("I did XYZ so I deserve a promotion") to "written rules" ("The written career matrix says I need to do XYZ at this level") back to "unwritten but reality-tested" rules. This third phase becomes more important as you get into more senior, leadership, and unique roles... like, for example, a lot of roles in Scaled CX.

Dee and Adam talk through some unwritten rules we've learned in our careers. Things like:

• What it means to make work lighter for other people
• Why emotional regulation is so important in crucial career conversations
• Who you need on your side in a promotion panel
• How to navigate the feedback vs. the "feedback behind the feedback"
• How to balance craft skills with organizational savvy
• Why promotions don't always go through the first time
• How to avoid letting ratings and promotions affect your identity

Hopefully you find this helpful in annual performance season!