We start by discussing the problems related to the architecture and implementation of ERP systems in the changing business landscape. We then highlight the importance of a holistic approach to addressing the problems of ERP systems, including those related to architecture, design, implementation, and usage. Our guest proposes a research agenda that includes improving the user interface, control of business processes, functionality, database/data model, infrastructure, and adaptation. By addressing these areas of focus, organizations can improve the performance of their ERP systems and enhance their overall operations with ERP Optimization. This episode provides valuable insights for private equity firms and stakeholders involved in ERP organizational change as they navigate the challenges of implementing and using ERP systems in their portfolio companies.
Benedict Bender
Dr. Benedict Bender is an expert in digital platforms and novel business models, with extensive practical experience in international management, IT strategy, and technology consulting (including McKinsey & Company, Accenture, SAP). He achieves the practical transfer of his research results through his activities as a management consultant, trusted advisor, and author. Mr. Bender regularly speaks as a guest in podcasts, as well as in expert talks and panel discussions. He studied Business Informatics at the University of Potsdam, the Humboldt University of Berlin, and the University of St. Gallen.
email ben@bendersonline.de
