In this episode of the Just Say Something Podcast, Phillip Clark sits down with Chris Hale, Outreach Coordinator for Mental Health America of Greenville County, the organization that operates the 988 Suicide & Crisis Lifeline in the Upstate. Chris shares his journey from aerospace consulting to mental health advocacy, inspired by personal experiences that led him to volunteer on the 988 hotline and ultimately dedicate his career to crisis prevention.
Together, Phillip and Chris discuss the vital role of 988 in providing immediate support not just for suicide prevention, but for all kinds of crises, from housing insecurity to relationship struggles. Chris explains the extensive training crisis line staff receive, the importance of listening without judgment, and how access to mental health resources remains one of the community’s biggest challenges.
The conversation also highlights the broader services offered by Mental Health America Greenville County, including independent housing for individuals with chronic mental health conditions, financial management support through the representative payee program, the annual Operation Santa Claus initiative, and survivor support groups. Chris also introduces QPR (Question, Persuade, Refer) training, a free program that teaches communities how to recognize and respond to suicidal warning signs.
You will come away with a clearer understanding of the 988 Lifeline, how it works, and why breaking the stigma around mental health is so important. As Chris emphasizes: no matter the crisis, there is no shame in reaching out for help. If in doubt, dial 988.
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