Episode 172
Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes:
00:00 ‘4000 Weeks’ and the importance of ‘you time’ to your life and business
07:51 This tool makes hiring techs easier
16:48 How creating an excellent customer experience can help grow your business
Featured guest:

Thank you to Marc Gordon, The Customer Experience Expert, for joining me to talk about creating customer loyalty with better and more effective customer experiences.
Marc is an internationally recognized thought leader in the field of customer experience. With over 25 years of marketing and business communications in a number of diverse industries, he has built a reputation for providing impactful methods that increase sales and inspire customer loyalty.
Marc is also an advocate for youth business initiatives, and speaks at schools about entrepreneurship and the art of public speaking.
Connect with Marc on LinkedIn:
Extra show notes:
- Listen or watch every Tuesday on your favourite podcast platform, hosted by me, Paul Green, an MSP marketing expert:
- You can join me in the MSP Marketing group on Facebook:
- Order your free copy of the MSP Marketing magazine:
- If you’re intrigued by the 4000 week movement, get the book here:
- Subscribe to my YouTube channel:
- Subscribe to this podcast using your favourite podcast provider: