Drew Manning, CIO at KeyPoint Credit Union, joins Dan Marks to talk about how technology enables KeyPoint to deliver a great member experience today and into the future as the landscape changes. We specifically talk about:
- Drew’s background and current role as CIO, along with his hobby as a Jazz musician (Drew’s Jazz Spotify channel)
- Recent growth at KeyPoint
- Drew’s experience as a developer and how that informs his approach to leading as CIO
- Key growth drivers
- The role of data analytics – both historical trending and forward-looking predictive
- Managing risks to protect the member experience
- Drew’s perspective on where the technology landscape is going
- How instinct and curiosity are key success factors
