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Reliance on data played a fundamental role in helping utilities understand and manage the impacts of COVID-19. From utilities devising new customer communication strategies to the future of the utility business model, Bluefield’s Digital Water Research Director, Eric Bindler, discusses key findings from attending this year’s Utility Management Conference in Atlanta…

Water news…

Reese also shares his thoughts on recent news and highlights why these headlines matter and what they could mean for the water sector.