How do you bring order to SaaS sprawl without killing innovation? Aaron Bass, IT Operations Analyst at Imagine Learning, shares how the Business Transformation team became “ruckus makers for good,” driving structure, clarity, and true change management in a fast-growing, post-M&A environment. In this episode, you’ll learn how to build a steering committee that actually works, why visibility and ownership matter more than control, and what it takes to make decentralized SaaS Management sustainable.
Chapters
00:00 Decentralized SaaS Ownership: A Double-Edged Sword
01:12 The Role of Business Transformation in SaaS Management
04:20 Ruckus Makers for Good: The Philosophy Behind Change
07:20 Integrating Organizational Change Management with SaaS
09:41 Establishing a Steering Committee for SaaS Oversight
12:28 Initial Focus and Priorities of the Steering Committee
13:39 C-Suite Involvement in SaaS Decision-Making
14:45 Key Data Points Driving Steering Committee Actions
17:07 Game Changers in Decentralized SaaS Management
17:38 Building a System of Truth for Effective Change Management
