Most companies get HR completely wrong—and it’s costing them millions.
In this episode of Hire Learning, Lorna Hagen (Chief People Officer & Executive Coach) reveals how to align people strategy with business objectives to drive profitability, productivity, and engagement.
Lorna has transformed HR at major brands like Namely, Ann Taylor, and iHeartMedia, and now she’s helping CEOs and executive teams turn HR into a profit center—not just a cost center.
Oz and Lorna dive into:
✅ The CFO’s Best Friend? Why HR Should Be a Profit Driver
✅ How to Fix Broken Hiring Processes & Improve Retention
✅ The Key to Boosting Employee Productivity (Without Burnout!)
If you're an HR leader, executive, or hiring manager, this episode is packed with actionable insights to help you build a high-performance culture that fuels business success.
00:00 – Intro: Meet Lorna Hagen & Her HR Leadership Journey
04:35 – Why Most Companies Misunderstand HR’s Role
09:12 – The CFO & CPO Partnership: Finding Profits Through People
15:45 – The #1 Mistake in Hiring (and How to Fix It)
22:10 – How to Align Business Strategy with People Strategy
28:30 – Employee Productivity Hacks: Clarity & Connection
35:50 – Why HR Leaders Need to Get Comfortable in the “Gray”
42:15 – The Importance of a Strong Candidate Experience
48:00 – Lorna’s Career Advice: The Most Important Decision You’ll Ever Make
51:30 – Rapid Fire Round: Books, Leadership & Ballroom Dancing
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