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Description

Magen Smith, Co-Founder and CEO of Atomic Storage Group, joins Matt Engfer to share how disciplined execution, strong fundamentals, and a people-first mindset have fueled one of the fastest-growing third-party management companies in self storage.

Magen walks through her unconventional path into the industry—from accounting and consulting to development and ultimately building Atomic Storage Group into a national platform. She explains why marketing is often the first indicator of operational health, which metrics truly matter in a property audit, and how consistent execution across marketing, operations, and customer experience creates long-term success.

Rather than chasing shortcuts or shiny tools, this episode reinforces a simple truth: doing the basics well, every day, at scale is what separates average operators from great ones.

Key Takeaways:

(0:00) Intro

(3:13) Magen's story

(7:14) The metrics that matter in a property audit

(9:23) How do you compete in today's market

(10:18) Managing all aspects of the facility

(12:37) Doing it well everyday - it's all about execution

(15:34) Building an effective team

(18:07) A diverse group of managed properties

(19:16) The secret is, there is no secret - hard work and a great team make the difference

(20:56) The growth and future of Atomic Storage Group and self storage

(25:46) What's ahead for Cubby in 2026

Resources Mentioned:

Magen Smith | LinkedIn

https://www.linkedin.com/in/magensmithcpa

Atomic Storage Group | Website

https://atomicstoragegroup.com

Cubby | Website

https://www.cubbystorage.com

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