Key Resources Mentioned in Today's Episode
Key TakeAways
Consumer Survey Part 3 Update:
- As we move towards a potential recovery period, we want to focus on consumers and where their hesitations might exist and what hospitals can do to address those concerns to get consumers back into hospitals for elective surgeries.
- Even when restrictions are lifted, we found there are still many people that will be hesitant to go to a local hospital.
- Most individuals who are interested in returning sooner are concerned with severe or chronic conditions (26%).
- 36% of people said they would intentionally delay care.
- 56% of people are very concerned with contracting COVID-19 from other patients
- 56% of people said they are very concerned about the cleanliness of facilities due to the coronavirus
- Doctors continue to be the most trusted source for consumers to feel comfortable to come back to a care facility.
- There’s been a significant increase in the number of people who have heard of telehealth compared to previous surveys (58% to 77% of all consumers have heard of telehealth).
