In this episode of Matt Talks, we explore the evolution of the digital guest journey and how it has reshaped the hospitality industry. Matt takes us back to where it all started for Mews, sharing insights into the company’s vision for creating a seamless, tech-driven experience for both guests and hoteliers. He breaks down the four key segments of hospitality—the low-cost segment, which prioritizes affordability and efficiency; efficient brands, where streamlined operations meet scalabilit...