Guest 1: Steven Rubinow
Title: Executive Vice President & Chief Information Officer, NYSE EURONEXT
Guest 2: Imad Mouline
Title: Chief Technology Officer of Gomez, Inc.
Many organizations require virtually 100% uptime. This means more than just implementing internal or vendor SLA's. How exactly do you train people and develop a 100% uptime culture? What kind of technologies and processes do you have to put in place?