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Guest 1: Phil Edholm
Title: Enterprise CTO and VP Network Architecture, Nortel Networks

Guest 2: Zeus Kerravala
Title: Senior Vice President, Yankee Group

At one time, VoIP was just a way to cut down on phone bills. With the convergence of audio and data streams, VoIP is now a serious communication tool millions of businesses depend on every day. But cheap phone service is only one aspect. What strategic advantages will VoIP offer in the future, as the technologies involved mature further?