Enhancement and Service Requests:
This podcast covers a few of the common features of the customer portal. All of us as users have wanted to add our own features or enhancements to SolidWorks as well as followup with issues or software bugs that we have submitted. This show will get into the details of how to put in your two cents, as well as search tools to see the status of your reported issues. Topics covered:
- How enhancement requests are used by SolidWorks
- How to fill out enhancement requests
- How service requests are used and how you can check their status
- What SPR really stands for and checking the status of these reports
- Tips to make sure your issue is made more visible to SolidWorks.
Remember to check out the SolidWorks: Heard! Blog and Forums.
*Get into the SolidWorks community at SolidMentor "Eureka! The Mighty Secrets Found".*
