Jeff Kaplan, Managing Director of THINKstrategies, and founder of the Managed Service Showplace® www.thinkmsp.com and Software-as-a-Service (SaaS) Showplace® www.thinksaas.com, joins me to discuss how communications is being added to Software as a Service (SaaS) offerings and in particular how Cisco may use SaaS as part of its unified communications strategy. Cisco offers unified communications, WebEx and arguably the best video conferencing systems on the market, that being its Telepresence system. Will Cisco integrate these services or let customers pick and choose which communication services they want? Jeff and I explore what impact SaaS may have on Cisco’s unified software strategy.
