Changes in communications are accelerating at a rate no
other industry has experienced. The
transition from circuits to packets is well underway while the transition from
packets to applications is starting now.
The communications applications are being tightly linked into business
process in an effort to automate workflow to deliver greater productivity and
profitably to the global economy. In
this podcast, I interview Tim Kraskey of Spanlink, a leading communications
application firm. We explore how
business processes is changing and how to utilize IP telephony for real
competitive gain? There is one slide to
download for this podcast. It is a great
listen, enjoy.
