In episode 19 of Edtech Conversations, Lucas and Luna examine the rise and reckoning of Proctorio, the AI remote proctoring company that became the face of surveillance during the pandemic. They trace how founder Mike Olsen built a browser-locking tool that detected cheating via eye movement and head turns, and how the company's aggressive anti-reverse-engineering tactics backfired when researchers cracked the code. The hosts discuss the delicate balance between academic integrity and student privacy, and why Proctorio's pivot to 'wellness checks' and proctoring-lite features might point to a more durable model. Specific numbers: 4 million exams proctored in 2020 alone, a 40 percent market share in North American higher ed, and a 2023 settlement with the New York Attorney General over data handling. If you're building or using edtech that touches student behavior, this episode is a case study in how quickly a trust-first product can lose the room.
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