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This week we discuss digital transformation at Southwest and Delta Airlines, Shopify cancels all meetings, Salesforce’s M&A strategy, and A.I. is everywhere. Plus, thoughts on bike lanes…
Watch the YouTube Live Recording of Episode 396 (https://youtu.be/tmm8rH9fZEE)
Runner-up Titles
Work trying to get on my personal calendar
Traveling with an infant
=BLACKSWAN(A1:G453)
Socks in a Costco
Can’t do the business case on savings until you loose it.
Pay transparency for you, not me
We don’t pay for things on the Internet
Semper Nimbus Privatus
Rundown
Dutch residents are the most physically active on earth, (https://twitter.com/BrentToderian/status/1611901297552396289)
Digital Transformation Travel Edition
Delta plans to offer free Wi-Fi starting Feb. 1 (https://www.cnbc.com/2023/01/05/delta-plans-to-offer-free-wi-fi-starting-feb-1.html)
The Southwest Airlines Meltdown (https://www.nytimes.com/2023/01/10/podcasts/the-daily/the-southwest-airlines-meltdown.html)
Southwest’s Meltdown Could Cost It Up to $825 Million (https://www.nytimes.com/2023/01/06/business/southwest-airlines-meltdown-costs-reimbursement.html)
Southwest pilots union writes scathing letter to airline executives after holiday travel fiasco (https://www.yahoo.com/now/southwest-pilots-union-writes-scathing-011720946.html)
Southwest makes frequent flyer miles offer while lots of luggage remains in limbo (https://www.cnn.com/travel/article/southwest-airlines-frequent-flyer-miles-meltdown/index.html)
Point of Sale: Scan and Pay (https://twitter.com/pitdesi/status/1602843962602975233?s=20&t=YdGNYzReSf4r1twJ1hRfbA)
Work Life
Shopify Tells Employees to Just Say No to Meetings (https://www.bloomberg.com/news/articles/2023-01-03/shopify-ceo-tobi-lutke-tells-employees-to-just-say-no-to-meetings)
Netflix Revokes Some Staff’s Access to Other People’s Salary Information (https://apple.news/A--bGmZgJTQCgHQ-9QdWu4w)
U.S. Moves to Bar Noncompete Agreements in Labor Contracts (https://www.nytimes.com/2023/01/05/business/economy/ftc-noncompete.html)
Gartner HR expert: Quiet hiring will dominate U.S. workplaces in 2023 (https://www.cnbc.com/2023/01/04/gartner-hr-expert-quiet-hiring-will-dominate-us-workplaces-in-2023.html)
Netflix revokes some staff’s access to other people’s salary information (https://www.marketwatch.com/story/netflix-revokes-some-staffs-access-to-other-peoples-salary-information-11673384493)
SFDC
Salesforce: There's no more Slack left to cut (https://www.theregister.com/2023/01/10/salesforce_comment/)
Salesforce to Lay Off 10 Percent of Staff and Cut Office Space (https://www.nytimes.com/2023/01/04/business/salesforce-layoffs.html)
After layoffs, Salesforce CEO still blasts worker productivi (https://www.sfgate.com/tech/article/salesforce-ceo-blasts-worker-productivity-17708474.php)ty (https://www.sfgate.com/tech/article/salesforce-ceo-blasts-worker-productivity-17708474.php)
AI is everywhere
Google execs warn company's reputation could suffer if it moves too fast on AI-chat technology (https://www.cnbc.com/2022/12/13/google-execs-warn-of-reputational-risk-with-chatgbt-like-tool.html)
Microsoft and OpenAI Working on ChatGPT-Powered Bing in Challenge to Google (https://www.theinformation.com/articles/microsoft-and-openai-working-on-chatgpt-powered-bing-in-challenge-to-google?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axioslogin&stream=top)
Microsoft eyes $10 billion bet on ChatGPT (https://www.semafor.com/article/01/09/2023/microsoft-eyes-10-billion-bet-on-chatgpt)
Wolfram|Alpha as the Way to Bring Computational Knowledge Superpowers to ChatGPT (https://writings.stephenwolfram.com/2023/01/wolframalpha-as-the-way-to-bring-computational-knowledge-superpowers-to-chatgpt/)
Relevant to your Interests
2023 Bum Steer of the Year: Austin (https://www.texasmonthly.com/news-politics/2023-bum-steer-of-year-austin/)
Twitter’s Rivals Try to Capitalize on Musk-Induced Chaos (https://www.nytimes.com/2022/12/07/technology/twitter-rivals-alternative-platforms.html)
On Organizational Structures and the Developer Experience (https://redmonk.com/sogrady/2022/12/13/org-structure-devx/)
KubeCon + CloudNativeCon North America 2022 Transparency Report | Cloud Native Computing Foundation (https://www.cncf.io/reports/kubecon-cloudnativecon-north-america-2022-transparency-report/)
Inside the chaos at Washington’s most connected military tech startup (https://www.vox.com/recode/23507236/inside-disruption-rebellion-defense-washington-connected-military-tech-startup)
Elon Musk Starts Week As World’s Second Richest Person (https://www.forbes.com/sites/mattdurot/2022/12/12/elon-musk-starts-week-as-worlds-second-richest-person/)
10 Tesla Investors Lose $132.5 Billion From Musk's Twitter Fiasco (https://www.investors.com/etfs-and-funds/sectors/tesla-stock-investors-lose-132-5-billion-from-musks-twitter-fiasco/)
Rackspace's ransomware messaging dilemma (https://www.axios.com/newsletters/axios-login-83146574-380f-4e37-965d-7fd79bce7278.html?chunk=2&utm_term=emshare#story2)
Heads-Up: Amazon S3 Security Changes Are Coming in April of 2023 (https://aws.amazon.com/blogs/aws/heads-up-amazon-s3-security-changes-are-coming-in-april-of-2023/)
A MultiCloud Rant (https://www.lastweekinaws.com/blog/a_multicloud_rant/)
Great visualization of the revenue breakdown of the 4 largest tech companies. (https://twitter.com/Carnage4Life/status/1603012861017862144?s=20&t=HC2UuMCHBB408xae6tZpbQ)
AG Paxton’s Google Suit Makes the Perfect the Enemy of the Good (https://truthonthemarket.com/2022/12/14/ag-paxtons-google-suit-makes-the-perfect-the-enemy-of-the-good/)
AWS simplifies Simple Storage Service to prevent data leaks (https://www.theregister.com/2022/12/14/aws_simple_storage_service_simplified/)
Creating the ultimate smart map with new map data initiative launched by Linux Foundation (https://venturebeat.com/virtual/creating-the-ultimate-smart-map-with-new-map-data-initiative-launched-by-linux-foundation/)
Spotify's grand plan to monetize developers via its open source Backstage project (https://techcrunch.com/2022/12/15/spotifys-plan-to-monetize-its-open-source-backstage-developer-project/?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cubGlua2VkaW4uY29tLw&guce_referrer_sig=AQAAAAlyOmdhogtX6nuQkNHQ7mVSyci6aMv7X6QwRTvS9PHGJmjO_wjCqsJXXPKI36A9MkIclSIQoHQ_dz7wJ-WzfaYQT_clMcUijiC28ZQhEau4NOcU-70wy5m0Q9LLmtvWuQbWQQEccEbQH2Lvg4_GqfnQBYNPZWRcgpx7XMLas_2R)
VMware offers subs for server consolidation vSphere cut (https://www.theregister.com/2022/12/15/vsphere_plus_standard/)
Senior execs to leave VMware before acquisition by Broadcom (https://www.bizjournals.com/sanjose/news/2022/12/13/three-senior-execs-to-leave-vmware.html#:~:text=Mark%20Lohmeyer%2C%20who%20heads%20cloud,Raghuram%20announced%20in%20a%20memo)
China Bans Exports of Loongson CPUs to Russia, Other Countries: Report (https://www.tomshardware.com/news/china-bans-exports-of-its-loongson-cpus-to-russia-other-countries)
Dropbox buys form management platform FormSwift for $95M in cash (https://techcrunch.com/2022/12/16/dropbox-buys-form-management-platform-formswift-for-95m-in-cash/)
Sweep, a no-code config tool for Salesforce software, raises $28M (https://techcrunch.com/2022/12/15/sweep-a-no-code-config-tool-for-salesforce-software-raises-28m/)
Twitter Aided the Pentagon in its Covert Online Propaganda Campaign (https://theintercept.com/2022/12/20/twitter-dod-us-military-accounts/)
Okta's source code stolen after GitHub repositories hacked (https://www.bleepingcomputer.com/news/security/oktas-source-code-stolen-after-github-repositories-hacked/)
Workday appoints VMware veteran as co-CEO (https://www.theregister.com/2022/12/21/workday_co_ceo/)
Top Paying Tools (https://softwaredefinedtalk.slack.com/archives/C04EK1VBK/p1671635825838769)
Winging It: Inside Amazon’s Quest to Seize the Skies (https://www.wired.com/story/amazon-air-quest-to-seize-the-skies/)
CIS Benchmark Framework Scanning Tools Comparison (https://www.armosec.io/blog/cis-kubernetes-benchmark-framework-scanning-tools-comparison/)
MSG defends using facial recognition to kick lawyer out of Rockettes show (https://arstechnica.com/tech-policy/2022/12/facial-recognition-flags-girl-scout-mom-as-security-risk-at-rockettes-show/)
OpenAI releases Point-E, an AI that generates 3D models (https://techcrunch.com/2022/12/20/openai-releases-point-e-an-ai-that-generates-3d-models/)
No, You Haven’t Won a Yeti Cooler From Dick’s Sporting Goods (https://www.wired.com/story/email-scam-dicks-sporting-goods-yeti-cooler/)
The Lastpass hack was worse than the company first reported (https://www.engadget.com/the-lastpass-hack-was-worse-than-the-company-first-reported-000501559.html?utm_source=facebook&utm_medium=news_tab)
IRS delays tax reporting change for 1099-K on Venmo, Paypal business payments (https://www.cnbc.com/2022/12/23/irs-delays-tax-reporting-change-for-1099-k-on-venmo-paypal-payments.html)
Cyber attacks set to become ‘uninsurable’, says Zurich chief (https://www.ft.com/content/63ea94fa-c6fc-449f-b2b8-ea29cc83637d)
Google Employees Brace for a Cost-Cutting Drive as Anxiety Mounts (https://www.nytimes.com/2022/12/28/technology/google-job-cuts.html)
IBM beat all its large-cap tech peers in 2022 as investors shunned growth for safety (https://www.cnbc.com/2022/12/27/ibm-stock-outperformed-technology-sector-in-2022.html)
Europe Taps Tech’s Power-Hungry Data Centers to Heat Homes (https://www.wsj.com/articles/europe-taps-techs-power-hungry-data-centers-to-heat-homes-11672309944?mod=djemalertNEWS)
List of defunct social networking services (https://en.wikipedia.org/wiki/List_of_defunct_social_networking_services)
2023 Predictions | No Mercy / No Malice (https://www.profgalloway.com/2023-predictions/)
Twitter rival Mastodon rejects funding to preserve nonprofit status (https://arstechnica.com/tech-policy/2022/12/twitter-rival-mastodon-rejects-funding-to-preserve-nonprofit-status/)
TSMC Starts Next-Gen Mass Production as World Fights Over Chips (https://www.bloomberg.com/news/articles/2022-12-29/tsmc-mass-produces-next-gen-chips-to-safeguard-global-lead)
Microsoft and FTC pre-trial hearing set for January 3rd (https://www.engadget.com/pre-trial-hearing-between-microsoft-and-ftc-set-for-january-3rd-203320387.html)
The infrastructure behind ATMs (https://www.bitsaboutmoney.com/archive/the-infrastructure-behind-atms/)
Apple is increasing battery replacement service charges for out-of-warranty devices (https://techcrunch.com/2023/01/03/apple-is-increasing-battery-replacement-service-charges-for-out-of-warranty-devices/)
Snowflake's business and how the weakening economy is impacting cloud vendors (https://twitter.com/LiebermanAustin/status/1607376944873754626)
Shift Happens: A book about keyboards (https://shifthappens.site/)
Amazon to cut 18,000 jobs (https://www.axios.com/2023/01/05/amazon-layoffs-18000-jobs)
CircleCI security alert: Rotate any secrets stored in CircleCI (https://circleci.com/blog/january-4-2023-security-alert/)
Video game workers form Microsoft’s first U.S. labor union (https://www.nbcnews.com/tech/tech-news/video-game-workers-form-microsofts-first-us-labor-union-rcna64103)
World's Premier Investors Line Up to Partner with Netskope as the SASE Security and Networking Platform of Choice (https://www.prnewswire.com/news-releases/worlds-premier-investors-line-up-to-partner-with-netskope-as-the-sase-security-and-networking-platform-of-choice-301712417.html)
omg.lol - A lovable web page and email address, just for you (https://home.omg.lol/)
Alphabet led a $100 million funding of Chronosphere, a startup that helps companies monitor and cut cloud bills. (https://twitter.com/theinformation/status/1611165698868367360)
Confluent expands Kafka Streams capabilities, acquires Apache Flink vendor (https://venturebeat.com/enterprise-analytics/confluent-acquires-apache-flink-vendor-immerok-to-expand-data-stream-processing/)
Excel & Google Sheets AI Formula Generator - Excelformulabot.com (https://excelformulabot.com/)
Has the Internet Reached Peak Clickability? (https://tedgioia.substack.com/p/has-the-internet-reached-peak-clickability)
Adobe’s CEO Sizes Up the State of Tech Now (https://www.wsj.com/articles/adobes-ceo-sizes-up-the-state-of-tech-now-11673151167?mod=djemalertNEWS)
Researchers Hacked California's Digital License Plates, Gaining Access to GPS Location and User Info (https://jalopnik.com/researchers-hacked-californias-digital-license-plates-1849966295)
Microsoft's New AI Can Simulate Anyone's Voice With 3 Seconds of Audio (https://slashdot.org/story/23/01/10/0749241/microsofts-new-ai-can-simulate-anyones-voice-with-3-seconds-of-audio?utm_source=slashdot&utm_medium=twitter)
Observability platform Chronosphere raises another $115M at a $1.6B valuation (https://techcrunch.com/2023/01/10/observability-platform-chronosphere-raises-another-115m-at-a-1-6b-valuation/)
Why IBM is no longer interested in breaking patent records–and how it plans to measure innovation in the age of open source and quantum computing (https://fortune.com/2023/01/06/ibm-patent-record-how-to-measure-innovation-open-source-quantum-computing-tech/)
New research aims to analyze how widespread COBOL is (https://www.theregister.com/2022/12/14/cobol_research/)
Companies are still waiting for their cloud ROI (https://www.infoworld.com/article/3675374/companies-are-still-waiting-for-their-cloud-roi.html)
What TNS Readers Want in 2023: More DevOps, API Coverage (https://thenewstack.io/what-tns-readers-want-in-2023-more-devops-api-coverage/)
Tech Debt Yo-Yo Cycle. (https://twitter.com/wardleymaps/status/1605860426671177728)
How a single developer dropped AWS costs by 90%, then disappeared (https://scribe.rip/@maximetopolov/how-a-single-developer-dropped-aws-costs-by-90-then-disappeared-2b46a115103a)
A look at the 2022 velocity of CNCF, Linux Foundation, and top 30 open source projects (https://www.cncf.io/blog/2023/01/11/a-look-at-the-2022-velocity-of-cncf-linux-foundation-and-top-30-open-source-projects/)
The golden age of the streaming wars has ended (https://www.theverge.com/2022/12/14/23507793/streaming-wars-hbo-max-netflix-ads-residuals-warrior-nun)
YouTube exec says NFL Sunday Ticket will have multiscreen functionality (https://awfulannouncing.com/youtube/nfl-sunday-ticket-multiscreen-mosaic-mode.html)
(https://twitter.com/theinformation/status/1611165698868367360)## Nonsense
The $11,500 toilet with Alexa inside can now be put inside your home (https://www.theverge.com/2022/12/19/23510864/kohler-numi-smart-toilet-alexa-ces-2022)
Starbucks updating its loyalty program starting in February (https://www.axios.com/2022/12/28/starbucks-rewards-program-changes-coming)
The revenue model of a popular YouTube channel about Lego. (https://paper.dropbox.com/doc/SDT-396--BwhY9F5kpz_BI2kkdw63ZpJ~Ag-MVMKwqqBEH5SzYKqYO2Jc)
Conferences
THAT Conference Texas Speakers and Schedule (https://that.us/events/tx/2023/schedule/), Round Rock, TX Jan 15th-18th
Use code SDT for 5% off
SpringOne (https://springone.io/), Jan 24–26.
Coté speaking at cfgmgmtcamp (https://cfgmgmtcamp.eu/ghent2023/), Feb 6th to 8th, Ghent.
State of Open Con 2023, (https://stateofopencon.com/sponsors/) London, UK, February 7th-8th 2023
CloudNativeSecurityCon North America (https://events.linuxfoundation.org/cloudnativesecuritycon-north-america/), Seattle, Feb 1 – 2, 2023
Southern California Linux Expo, (https://www.socallinuxexpo.org/scale/20x) Los Angeles, March 9-12, 2023
DevOpsDays Birmingham, AL 2023 (https://devopsdays.org/events/2023-birmingham-al/welcome/), April 20 - 21, 2023
SDT news & hype
Join us in Slack (http://www.softwaredefinedtalk.com/slack).
Get a SDT Sticker! Send your postal address to stickers@softwaredefinedtalk.com (mailto:stickers@softwaredefinedtalk.com) and we will send you free laptop stickers!
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Use the code SDT to get $20 off Coté’s book, Digital WTF (https://leanpub.com/digitalwtf/c/sdt), so $5 total.
Become a sponsor of Software Defined Talk (https://www.softwaredefinedtalk.com/ads)!
Recommendations
Brandon: Industrial Garage Shelves (https://www.homedepot.com/p/Husky-5-Tier-Industrial-Duty-Steel-Freestanding-Garage-Storage-Shelving-Unit-in-Black-90-in-W-x-90-in-H-x-24-in-D-N2W902490W5B/319132842)
Matt: Oxide and Friends: Breaking it down with Ian Brown (https://oxide.computer/podcasts/oxide-and-friends/1150480)
Wu Tang Saga (https://www.imdb.com/title/tt9113406/) Season 3 coming next month!
Coté: Mouth to Mouth (https://www.goodreads.com/en/book/show/58438631-mouth-to-mouth) by Antoine Wilson (https://www.goodreads.com/en/book/show/58438631-mouth-to-mouth).
Photo Credits
Header (https://unsplash.com/photos/euaDCtB_jyw)
CoverArt (https://unsplash.com/photos/9xdho4stJQ8)