In this second part of the conversation with an IT industry veteran, Satyendra Kumar, he shares
- His perspective on Agile approaches
- Agile approaches are good for certain contexts such as: products, supported by DevOps and other techniques
- May still be reluctant for systems such as critical, real-time systems [nuclear, aircraft etc]
- For services work, need to be careful; unless there is a strong risk management approach, it may be risky to use Agile approaches
- Examples from his experiences in helping large organizations
- His approach to understanding an organization to enable change, by starting with a business problem
- His tips to address data quality and quantity, by looking at the metrics system and identifying the right lead indicators
- The need for the quality function to learn and evolve
- A sneak peek into his upcoming book on building excellence in organizations
