Ken Ringo, a Texas private investigator and process server, shares lessons from his career in law enforcement, firefighting, and EMS. He recalls a dangerous serve involving threats and a false police claim, and a rewarding case helping recover a missing child. His advice: be prepared, stay safe, use strong tools and tech, know the law, and build lasting client relationships.
00:00 Introduction to Process Server Daily
00:42 Introducing Guest: Ken Ringo
02:15 From Police Officer & Firefighter to Private Investigator
03:42 FBI Active Shooter Training
04:25 Working With His Wife in the Business
05:18 Worst Field Experience: Hostile Serve & Impersonated Officer
09:58 Texas Laws: Brandishing, Deadly Conduct & Field Realities
11:10 Best Field Experience: Helping Recover a Missing Child
14:45 Lessons From the Field & Reputation as a Process Server
16:12 Website Building, Branding & Mobile Optimization
18:31 Internet Real Estate: Why Process Servers Need Modern Tools
20:05 Recommended Apps & Skip Tracing Tools
22:12 Defense Tools, Body Armor & Body Cams
24:20 Firearms Setup: Why Ken Carries a Ruger SR40
26:04 Studying Local Laws to Protect Your Service
27:40 Best Advice Ever Received: "Give Them a Reason to Want You"
29:05 Starting Over With $100: How Ken Built His Business
31:10 Parting Advice: Don't Give Up, Stay Safe & Build Relationships
32:40 How to Connect With Ken Ringo
