In this episode of the Process Server Daily podcast, host Mighty Mike Reid interviews Jessica Jester Saucedo, a certified Texas process server and co-founder of We Deliver Legal Services. Jessica shares how she unexpectedly entered the industry through a Craigslist job, quickly stepped into a management role, and later purchased part of the original company to launch her own business.
She recounts one of her most challenging experiences working guardianship/incapacitated-person cases, including a situation where strict affidavit technicalities caused a service to be ruled invalid two years later, forcing a re-serve and delaying a minor's case progress. The conversation digs into operational realities of process serving in Texas—ethics around deception, the limits of stakeouts without a PI license, and the importance of knowing your strengths (and referring out when you're not the right fit).
Jessica also talks about the "wins" that come from long-term client relationships (client dinners, office parties), shares tools and tactics (cross-referencing skip-trace databases, choosing case-management software as a team), and emphasizes the value of associations and community for growing a sustainable business. The episode closes with advice to embrace technology, get involved with professional groups, and build relationships that lead to steady work.
00:00 Opening + show intro / guest welcome
01:10 How Jessica got started (Craigslist → managing a business fast)
04:30 Worst experience: guardianship service + affidavit technicalities
10:40 Best part of the industry: client relationships + events
12:30 Serving "famous" targets + Texas ethics vs. California tactics
16:10 What makes her company different (honesty, fit, strengths)
19:30 Texas Process Servers Expo & Job Fair (why it matters)
26:40 Rapid fire: skip trace databases + case management tools
31:50 Best advice received (take action, get involved, run for boards)
35:10 If she restarted with $100: research + associations + SBDC resources
41:00 Parting advice: embrace tech, build relationships, join orgs
