In this episode of Process Server Daily, host Mighty Mike Reed interviews Adell Sedillo, founder of Rhino Justice in Houston, Texas. Adell, a process server for two years, shares how she entered the field after COVID seeking financial stability and time freedom. She discusses her professional approach, emphasizing timeliness, accuracy, and unbiased service. Adell explains how she stands out by updating clients promptly, submitting affidavits within 24–48 hours, and treating her work as a career, not just a job. She encourages new servers to focus on reliability over low pricing and reveals plans to expand Rhino Justice with a new website and continued growth in Houston's process serving community.
00:00 Introduction / welcome back to Process Server Daily
00:40 Meet Adell Sedillo (Rhino Justice, Houston)
01:25 How Adell got into process serving after COVID
03:05 The role of process servers in due process + staying unbiased
04:35 Quick break: Mighty Process Servers community mention
05:05 "Secret sauce" for getting/keeping clients (service quality & trust)
07:10 Communication systems: daily updates + fast proof of service
09:10 Handling client expectations, status requests, and scaling
11:05 Advice for hiring servers: not just lowest price or longest tenure
12:45 What's next for Rhino Justice (growth + website)
14:00 How to contact Adell + closing remarks ("stay safe out there")
