In episode 31 of Process Server Daily, host Mighty Mike Reed interviews Simone Williams, president and CEO of Skyway Process in Burien, Washington. Simone shares how she took over her late father's process serving business to continue his legacy and stay connected to him. She discusses her dedication to professionalism, empathy, and communication—ensuring timely updates and respectful service. Covering primarily King and Pierce counties, Simone focuses on providing reliable, personable, and diligent service rather than competing for "number one" status. Her goal is to expand the family business and maintain strong relationships with clients and peers, emphasizing integrity, accountability, and compassion in every serve.
00:00 Introduction to Process Server Daily
00:41 Meet Simone Williams of Skyway Process
02:05 Taking Over a Family Legacy
03:55 Getting Clients Through Professionalism & Follow-Through
05:45 Communication, Proofs of Service & Client Trust
07:30 Process Serving in Washington State
09:20 Business Goals & Family Expansion
11:10 What Sets Skyway Process Apart
12:40 How to Contact Simone / Closing Remarks
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