Regional Field Service Manager Allan Fairhurst joins the Comparesoft Field Service Management Podcast to share his journey from Army logistics and plant operations to leading large fibre delivery teams across the UK.
Allan talks about:
What really happens on major infrastructure projects like HS2 and the Commonwealth Games
Critical KPIs and metrics for empowering high-performance service teams
Cutting utility strikes with better pre-site surveys and training
Building a genuine safety culture in the field
Turning great technicians into confident leaders
